Client Satisfaction Survey

We are constantly looking for ways to improve the quality of our service. To do that, we need to know what you think.  We’d really appreciate it if you would take just a few minutes to respond to the handful of questions below. As a valued customer, how you rate our work is the most important information we can get. Please help us do the job you deserve - the best possible! Please tick the relevant boxes and leave any comments or suggestions you may have to help improve our service:

 

 


It is helpful if you provide your name if you are dissatisfied with the same so we can contact you with a view to improving it.

 Question

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How would you rate the firm/your solicitor at understanding addressing and resolving the issues?

How was communication between you and your solicitor?

How do you assess the level of service provided by Ashley Wilson?

Were your calls/correspondence/
emails replied to quickly?

How do you rate the Ashley Wilson support staff?

How accurate was the cost estimate information provided?

Do you believe Ashley Wilson provided good value for money?

 

 Question yes no

Would you use Ashley Wilson again?

Would you recommend us to friends/colleagues?

Any other comments?

 

Could you make any suggestions as to how we could
improve our service?

 
 Thank you